@article{iab_repo1699, title = {Human-centred academic leadership in digital transformation of higher education: insights from Universiti Teknologi Malaysia}, number = {1}, volume = {41}, author = {Abdulmumini Inda and Sofia Zianti Saleh and Zaidatun Tasir and Muhammad Talhah Ajmain@Jima?ain and Sabo Jamilu Sa?idu and Sanita Mohd Yusof and Ahmad Johari Sihes and Aliyu Alhaji Rabiu and Abdullahi Yusuf Usman and Ghadah Al Murshidi}, publisher = {Penerbit Universiti Sains Malaysia}, pages = {189--217}, journal = {Asia Pacific Journal of Educators and Education}, abstract = {This study explored the lived leadership experiences of two former Deans at Universiti Teknologi Malaysia (UTM), with particular attention to how human-centred leadership was practised during and after the COVID-19 pandemic in the context of digital transformation in higher education. A qualitative narrative inquiry design with reflexive thematic analysis was employed to investigate critical leadership incidents, decision-making processes, and adaptive strategies in the shift to remote learning, and digital pedagogy. The analysis identified five interrelated leadership themes, namely empathy-driven engagement, fairness in digital resource allocation, reciprocal trust-building through virtual communication, empowerment of faculty and students in technology-mediated learning, and adaptive responsiveness in technology-intensive contexts. The findings demonstrate the importance of emotional intelligence, ethical leadership, and situational agility in developing resilient, inclusive, and digital-ready educational ecosystems. By situating leadership within institutional transformation, the study provides practical insights for academic leaders seeking to promote innovation, digital well-being, and technology-enhanced teaching and learning in the post-pandemic era.}, url = {http://eprints.iab.edu.my/v2/1699/} }