TY - JOUR SP - 189 N2 - This study explored the lived leadership experiences of two former Deans at Universiti Teknologi Malaysia (UTM), with particular attention to how human-centred leadership was practised during and after the COVID-19 pandemic in the context of digital transformation in higher education. A qualitative narrative inquiry design with reflexive thematic analysis was employed to investigate critical leadership incidents, decision-making processes, and adaptive strategies in the shift to remote learning, and digital pedagogy. The analysis identified five interrelated leadership themes, namely empathy-driven engagement, fairness in digital resource allocation, reciprocal trust-building through virtual communication, empowerment of faculty and students in technology-mediated learning, and adaptive responsiveness in technology-intensive contexts. The findings demonstrate the importance of emotional intelligence, ethical leadership, and situational agility in developing resilient, inclusive, and digital-ready educational ecosystems. By situating leadership within institutional transformation, the study provides practical insights for academic leaders seeking to promote innovation, digital well-being, and technology-enhanced teaching and learning in the post-pandemic era. PB - Penerbit Universiti Sains Malaysia JF - Asia Pacific Journal of Educators and Education AV - public IS - 1 ID - iab_repo1699 UR - https://ejournal.usm.my/apjee/article/view/apjee_vol41-no-1-2026_9/pdf EP - 217 A1 - Inda, Abdulmumini A1 - Saleh, Sofia Zianti A1 - Tasir, Zaidatun A1 - Ajmain@Jima?ain, Muhammad Talhah A1 - Jamilu Sa?idu, Sabo A1 - Mohd Yusof, Sanita A1 - Sihes, Ahmad Johari A1 - Alhaji Rabiu, Aliyu A1 - Yusuf Usman, Abdullahi A1 - Al Murshidi, Ghadah TI - Human-centred academic leadership in digital transformation of higher education: insights from Universiti Teknologi Malaysia VL - 41 ER -