?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aulast=Jamaliah&rft.aufirst=Ngah+Dimin&rft.au=Jamaliah%2C+Ngah+Dimin&rft.degree=Masters&rft.title=KEBERKESANAN+AMALAN+PENGURUSAN+PERUNDINGAN+DALAM+ORGANISASI+PENDIDIKAN&rft.inst=Universiti+Utara+Malaysia&rft.date=10+November+1999&rft.tpages=92